We Are Here to Assist
Whether inquiring about custom sizing, embroidery motifs, or your existing order, our New Delhi concierge team is delighted to connect.
Atelier & Studio
la-moon Atelier
Khasra no. 401, 2nd floor right side,
Ghitorni, New Delhi, India
Hours: Mon – Sat, 10:00 AM – 7:00 PM IST
Direct Helpline
Phone: +91 8810640374
Customer Support: hello@la-moon.in
Grievance Officer: Atelier Concierge (hello@la-moon.in)
WhatsApp Live Chat
Get instant styling consultations, customized measurement advice, or real-time order tracking updates directly on WhatsApp.
Chat on WhatsAppSend Us a Message
We personally review and reply to every message within 24 hours.
Frequently Asked Inquiries
Orders are tailored and hand-inspected in our New Delhi studio before dispatch. Delivery across metro cities takes 3 to 5 business days, and 4 to 7 business days for rest of India via BlueDart / Express Air.
We offer a 7-day hassle-free exchange window from delivery date for size adjustments or store credits. Items must be unworn with original atelier tags intact.
We recommend a gentle hand wash or delicate cold machine cycle inside out using mild detergent. Avoid bleach. Line dry in shade and iron warm on reverse side to protect embroidery texture.
Yes! Our master karigars frequently accommodate bespoke fit adjustments and monogram placements. Please connect directly via WhatsApp at +91 8810640374 for bespoke orders.